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Business with Integrity

We provide Customized IT Support Solutions to fit your business and budget. Focus on what you do best, we'll handle the rest.

At Bates we know every business's technology needs are different and having the right IT support in place is mission-critical. Whether you have 5 employees or 500; we can craft an IT management strategy that's right for your organization, and we'll find the most cost-effective way to get just the right level of support.

On Demand Plans

 

Responsive Support When You Need It Most.

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IT Management Services

 

Predictable, Proactive Flat-Fee IT Support.

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Our custom-tailored support plans allow customers to completely outsource the procurement, installation, and ongoing management of their IT hardware and software.

 

On Demand Support Services are designed to address the needs of clients that want a highly responsive, professional, and reliable IT support resource available to them when the need arises, but don't necessarily need or want ongoing management services. On Demand Services are priced on a per incident or hourly basis.

 

 

 

 

 

 

IT Management Services provide our clients with proactive, ongoing monitoring, management, support and planning of your IT systems, as well as support for your employees using those systems. These services are priced on a flat monthly fee for unlimited service - providing budget predictability and ease of access to our services.

Testimonials

Jen Lahad

Knowledgeable. Timely. Professional. The team at Bates ITS has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption.  The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping.  We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.

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