© 2014 | PRIVACY POLICY
Business with Integrity
Intelligent Agent Desktop Optimization, Maintenance and Support.
BBS's 24/7 Desktop Management System provides the comprehensive preventive maintenance services your computer needs without delay or interruption to your business. Regularly scheduled and automated updates ensure maximum productivity, security, uptime, and performance of your desktop environment. BBS's intelligent agent works when you're not, and ensures that you're able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.
Intelligent Security Management
BBS's proactively updates your PCs with the latest Microsoft patches after they are tested and certified by our team. We ensure all critical security updates and patches before deployment without causing interruptions to your systems. Security management services include: Patch testing, detailed management reporting, and rapid web-based distribution, protecting all systems from security breaches, attacks, and viruses.
Asset and Lifecycle Management
BBS manages your entire desktop life cycle and gives you a real time accurate account of your hardware assets through the Desktop Management System. Real time queries and flexible reporting options make software license compliance tracking and upgrade planning simple.
PC Management Plans for All Small Business Needs
Bates Business Solutions provides a complete solution for supporting and managing the overall health of each computer in your company. Our support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and
BBS ensures that is possible around the clock.
Basic – Provides unlimited live support during regular hours to Microsoft Windows & Office, email, 3rd party applications and software, and internet connectivity. Our basic plan ensures that all of your desktops receive recommended maintenance and security.
Professional – Offers all the benefits of the basic plan along with an added level of maintenance to your computers with unlimited after hours support.
Desktop Management starting at $49/mo
Remote Desktop maintenance and support.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Testimonials
Jen Lahad
Knowledgeable. Timely. Professional. The team at Bates Business Solutions has been excellent to work with in a variety of technology situations. We are a small company, and as our computer system was on the verge of shutting...... down, Steven Bates was able to offer solutions in a timely manner, which allowed our business to continue with very little disruption. The team is professional and willing to help with any issue we have, from purchasing an entirely new computer set-up, to simply backing up files for safe keeping. We have been impressed with the response time and abilities of Bates Business Solutions and look forward to our continued working relationship.
Bates's Proactive Desktop Plan accommodates both small businesses and larger organizations that are seeking security and maintenance for their network. Bates's Proactive Desktop Plan includes all of below IT services and access to BBS's experienced technology team.
Proactive, Protective, PC Maintenance
Automated Scheduled Anti Virus Updates
Automated Scheduled Spyware Prevention and Deletion
Automated Temp File Deletion
Automate Patch Assessments & Updates
Comprehensive Tracking of All Software and Hardware on Each Desktop/Laptop
Proactive Desktop Plan starting at 10 PC's, $299 /month
Predictable, Proactive Flat-Fee IT Support.
Proactive Care, not Fire Fighting.